Return policy

Return Policy

Overview

Our return policy lasts for 7 days. If 7 days have passed since your purchase, unfortunately, we cannot offer you a refund

To be eligible for a return, the product must be unused, with the original tags still attached, and in the same condition as when you purchased it. If the item does not meet these conditions, it will not be accepted.

To process your return, a receipt or proof of purchase is required

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of

If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7 days

Shipping Returns

To return your product, mail it to: Pasuunatie 9 C 71, 00420, Helsinki.

You are responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will

Depending on where you live, the time it may take for the exchanged product to reach you may vary.

For more expensive items, you may want to use a trackable shipping service or purchase shipping insurance. We cannot guarantee that we will receive y

Need Help?

For questions related to refunds and returns, please contact us at zowudebie@gmail.com.